RETURNS, REFUNDS & EXCHANGES
RETURNS POLICY
We hope you love your Sons, but if you want to return them for any reason you can.
We offer free return shipping within the UK and a full refund if you return your order to us within 14 days.
Please note:
- To be eligible for a return, shoes must be unused and in the same condition that you received them.
- We use very fine and supple calfskin and highly polished soles which must be handled and tried on with care.
- Shoes that are returned with creased leather or marked soles from being tried on will not be eligible for refund.
- The shoe box, spare laces and shoe bags are all considered part of the product and must all be returned to be eligible for refund.
We’ll email you when we receive your returned items, and again when we have refunded you.
RETURN INSTRUCTIONS
We are pleased to provide free returns within the UK.
To initiate a return simply email us at customerservice@sonsoflondon.com stating your reason for return and whether you would like an exchange or a refund.
Find your nearest store here: https://www.collectplus.co.uk/store_locator (use the ‘Find a store’ search at the top of the page.)
Exchanges
If you want to exchange your purchase, simply return the pair you don’t want for a full refund and place a new order for a new pair. It's that simple.
And remember, shipping and returns within the UK are always free of charge.